First Insight Blog

We're excited to announce that First Insight Corporation was honored for the sixth year in a row by Elearning! Media Group as a "2017 Learning! 100 award winner" for achieving excellence in the "Performance" category for our personalized customer training. Learning! 100 applicants are evaluated across three criteria: Collaborative Strategies' Collaboration Index, Darden School's Learning Culture Index, and overall organizational performance.
The Centers for Medicare & Medicaid (CMS) released the Quality Payment Program (QPP) hardship exception application for the 2017 transition year for eligible clinicians (ECs). This exception may qualify an EC for reweighting their Advancing Care Information (ACI) category to 0% and reallocating the 25% to the Quality category.
The Centers for Medicare & Medicaid Services (CMS) and the National Center for Health Statistics (NCHS) will be making minor ICD-10-CM code changes to 90 eye-specific codes that become effective October 1, 2017. There are 57 new codes, 25 revised codes and 8 deleted codes for patient encounters occurring from October 1, 2017 forward.
In the past few months, the Centers for Medicare and Medicaid Services (CMS) have been increasing the number of meaningful use audits for providers who received EHR incentives, to ensure providers met requirements. CMS will conduct two types of meaningful use audits: post-payment and pre-payment. 
Researching unpaid or denied eye care claims is a time-consuming and frustrating process for optometry and ophthalmology practices. On average, more than 25% of lost practice revenue comes from poor medical billing and revenue cycle management practices. According to the Medical Group Management Association (MGMA), the average cost of reworking a claim is $25.
Keeping your patients engaged in their healthcare and using a patient portal is a critical part of running a successful optometry and ophthalmology practice. If you want to remain competitive and keep up with the younger generation, it’s important to offer easier ways to interact with your patients 24/7.