First Insight Blog

You’re an optometrist or ophthalmologist, but your patients are—simply put—people. They might be stay-at-home parents, managers, students, CEOs, retirees, or any other profession that has nothing to do with contacts and cataracts. Your patients don’t know what you know, and they don’t speak the eye care professional’s lingo.
March 10, 2020
Ransomware reached a crisis level in 2019, according to Emsisoft, and Forescout recently predicted an increase in cyber attacks. The American Medical Collection Agency data breach impacted more than 25 million patients, leading to numerous investigations and lawsuits.
February 11, 2020
Why is improving patient flow important for modern eye care practices? At the recent Vision Expo West (VEW) conference, we asked eye care professionals to select all the reasons why patient flow management is critical.
December 9, 2019
Every day your eye care practice faces challenges. Billing issues, patient communication problems, and server crashes all add up to one thing—wasted time. Inefficiencies create chaos in the office, negatively affect patients, and directly impact your bottom line. You need ophthalmology and optometry EHR software to solve these problems and save you money.
November 13, 2019
Optometry and optical practices are embracing modern technology more than ever before, abandoning manual approaches that hinder revenue potential and the ability to provide top-tier patient care. Embracing technology is an essential step for improving your processes. However, maximizing technology is how you advance those processes.
September 16, 2019
Running a successful optometry practice requires a keen eye for identifying practice management opportunities while finding innovative ways to increase patient satisfaction. The definition of success for any business is revenue growth. To grow your optometry practice, your patients need to be happy and your staff needs to be productive.
July 10, 2019
Optometry practices often don't spend enough time on their own business because they're too busy with patient care. But patient care isn't the only concern. Managing your business effectively and efficiently is crucial to the success of your optometry practice.
April 15, 2019