setting you up for success
with implementation services, support and training
“From the time we entered the conversion and deployment process to our go-live date, we had a dedicated team who ensured implementation and training was completed in a timely manner.”
Christopher Weber, OD
get up and running quickly without compromising patient care
When you invest in MaximEyes optometry and ophthalmology EHR and practice management software, your relationship with us is just the beginning. We’ll get your practice up and running quickly and efficiently, and ensure you have the technical support and training needed for long-term success.
Plan ahead with our EHR checklist, which includes critical steps to consider before you go live.
making your goals a priority
We think a successful installation starts by understanding your objectives. By learning about your current challenges and required workflows, we can create a detailed project plan that walks you through implementation, system and hardware requirements, optional office modifications and performance measurements.
In fact, we think this legwork is so important, we’re happy to provide you with a free practice analysis to help you create a plan of action and determine your potential return on investment.
with you, at every step
hardware requirements to optimize performance
Our expert technicians will help you determine the server and workstation configurations you need based on your required number of users and the operating system you’ve chosen. We’ll also help define your desktop PC, notebook or tablet requirements so you’re ready to hit the ground running.
migrate your data easily
There’s no need to worry about rekeying your data into MaximEyes. We’ll take care of transferring all the important information for you, whether it’s coming from a DOS, Mac® or Microsoft® Windows-based system. We can easily migrate data from most EHR and practice management systems.
technical support that puts you first
online & over the phone
<30 secunmatched customer support in less than
A REAL PERSON
98%percentage of customer calls answered by a live technician
98%percentage of customers who rate our customer service good-excellent
“Our personal trainer was a huge help with attesting for meaningful use. The trainer answered all my emails in a timely manner, even after business hours. First Insight has been a tremendous force in the success and growth of my practice.”
Lisa Stafford, OD
training that’s tailored to your practice
Become a MaximEyes expert and empower your staff with a wide range of training options, from hands-on instruction at your practice and personalized phone training to regional power trainings and virtual learning.
Whether you need to master the basics or are looking for tips and tricks to power up your practice, our certified trainers will help you get the most from MaximEyes.
discover how MaximEyes can work for you…
- Easily migrates data from most EHR and practice management software
- Private secure cloud or local server hosting
- Ongoing training, including on-site consultations, e-learning and power user workshops
- Top-rated customer support in under 30 seconds