First Insight Blog

Do you know what ICD-10-CM eye-related diagnosis codes were added, deleted, or modified for fiscal year 2021? Is your ophthalmology and optometry practice management software ready for 2021 ICD-10 updates?
Electronic prescribing (e-prescribing) and medication adherence tools give eye care doctors quick access to medication history data and advanced clinical, behavioral, and financial support tools. These tools help drive higher levels of medication adherence and improve patient health outcomes.
When it comes to your optometry website, there's more to consider than just content. Creating useful content is important, but you have to keep the user in mind. And pay attention to things like user experience (UX) and how easy it is for people to find your website and content.
Dear First Insight Friends, The horrific murder of George Floyd on May 25 by the hands of a white police officer was a stark reminder that some lives and people are not treated equally in this country. It was a reminder that racism is real and that far too many people are treated with the utmost hate, contempt, and bias.
COVID-19 is changing the way eye care professionals manage their practice and provide patient care. For Jeanette Lee, OD, owner of 20/20 Optometry of Silicon Valley in San Jose, CA, when NorCal Santa Clara County issued a shelter-in-place order in March 2020, her priority was to set a plan in motion so her practice would continue taking care of patients, first responders, and essential service workers.
During the pandemic coronavirus (COVID-19) healthcare crisis, many eye care practices have temporarily closed or reduced office hours and are only providing urgent and emergent procedures. To protect the health of employees and patients, practices are transitioning to using optometry telehealth (remote non-clinical) and telemedicine (remote clinical) services to connect with and provide remote care to patients.
Continual cash flow and healthy accounts receivables are critical for your eye care practice during the unprecedented novel coronavirus (COVID-19) pandemic. Now’s the time to look at your AR and aging bucket to prevent serious cash flow problems down the road.