We like to think destiny had a hand in our history here at First Insight. Nearly three decades ago, our Founder, President and CEO, Nitin Rai, was diagnosed with an eye condition called lattice degeneration. During a checkup with his optometrist, he was drawn to the doctor’s computerized patient tracking system.
A visionary, technologist, and entrepreneur, Nitin knew he could build a better optometry and ophthalmology software solution that would make patient care easier. With help from eye care experts across the country—and a whip-smart team of employees—that’s exactly what he did.
The First Insight story is punctuated by many firsts—milestones that have shaped who we are and the eye care solutions we create. We are grateful for the opportunities we’ve had and the relationships we’ve built as we keep looking forward. Our vision for better ophthalmology and optometry software is rooted in our history. Here are some of those milestones from the very beginning of First Insight.
MaximEyes software is one of the first three EHRs to integrate with AOA MORE® Registry.
First “eye-care-only” software company to be listed on the 2014 ONC Certified HIT Product List.
First practice management and EHR software company focused exclusively on the ophthalmic market to launch a true “end-to-end” ePrescribing solution through its integration with the DrFirst® award-winning Rcopia® ePrescribing technology.
First practice management company to integrate with Eyefinity’s online service for VSP authorization and claim filing.
First eye care software to release HIPAA-ready version for electronic claims.
First eye care software with online ordering and up-to-the-minute status on spectacle lenses and frame orders placed with labs across the U.S. via www.paradEyes.com.
First eye care software to integrate with VSP-IDC for claims and lab orders.
First eye care software to incorporate E&M coding intelligence for proper coding in electronic medical records.
First eye care solution to integrate with VSP-IDC for authorizations.
First eye care practice management and electronic medical records software designed for Microsoft® Windows.
We come from all walks of life and all corners of the globe. We’re mountain climbers, volunteers, and photographers. We’re engineers, analysts, technicians, and trainers. Many of us have worked in eye care for years. We’re independent thinkers working across continents, around the clock, with one common bond: To help our customers focus more on patient care.
Our solutions are an extension of our culture. They eliminate barriers and make workflow easier, so our customers have more quality time with their patients and in their own lives.
At First Insight, we work hard to create an environment where employees can explore new ideas, connect directly to customers for insight and see real change emerge. It’s about collaboration, inspiration and the energy that comes from the right balance of life and work.
Customer Success Consultant (Technical Trainer): The Customer Success Consultant acts as an account manager for new customers and is also a technical trainer for both new and existing customers, instructing customers on how to use and customize the MaximEyes electronic health records (EHR) and practice management system (PMS), as well as reviewing workflows to guide eye care professionals on how to improve office efficiency. Download Job Description. Email your resume and cover letter to firstname.lastname@example.org