The First Insight Story
We like to think destiny had a hand in our history here at First Insight Corporation. Our Founder, President and CEO, Nitin Rai, was diagnosed with an eye condition called lattice degeneration. During a checkup with his optometrist, he was drawn to the doctor’s computerized patient tracking system.
A visionary, technologist, and entrepreneur, Nitin knew he could build a better optometry and ophthalmology software solution that would make patient care easier. With help from eye care experts across the country—and a whip-smart team of employees—that’s exactly what he did.
A History of Firsts
The First Insight story is punctuated by many firsts—milestones that have shaped who we are and the eye care solutions we create. We are grateful for the opportunities we’ve had and the relationships we’ve built as we keep looking forward. Our vision for better ophthalmology and optometry software is rooted in our history. Here are some of those milestones from the very beginning of First Insight.
October 2020
MaximEyes.com EHR software is first-ever live tested Health IT Module for the 21st Century Cures Update Edition.
June 2015
MaximEyes software is one of the first three EHRs to integrate with AOA MORE® Registry.
August 2013
First “eye care-only” software company to be listed on the 2014 ONC Certified HIT Product List.
June 2008
First practice management and EHR software company focused exclusively on the ophthalmic market to launch a true “end-to-end” ePrescribing solution through its integration with the DrFirst® award-winning Rcopia® ePrescribing technology.
June 2004
First practice management company to integrate with Eyefinity’s online service for VSP authorization and claim filing.
May 2002
First eye care software to release HIPAA-ready version for electronic claims.
September 2000
First eye care software with online ordering and up-to-the-minute status on spectacle lenses and frame orders placed with labs across the U.S. via www.paradEyes.com.
July 1999
First eye care software to integrate with VSP-IDC for claims and lab orders.
November 1997
First eye care software to incorporate E&M coding intelligence for proper coding in electronic medical records.
July 1997
First eye care solution to integrate with VSP-IDC for authorizations.
September 1994
First eye care practice management and electronic medical records software designed for Microsoft® Windows.
Meet Our Leadership Team
We come from all walks of life and all corners of the globe. We’re mountain climbers, volunteers, and photographers. We’re engineers, analysts, technicians, and trainers. Many of us have worked in eye care for years. We’re independent thinkers working across continents, around the clock, with one common bond: To help our customers focus more on patient care.
Nitin Rai
President, CEO and Founder (30 years)
Supratim Biswas
Senior Director of Operations (17 years)
Donna Lehmann
Senior Director of Marketing (22 years)
Sunit Durani
Director of Operations (17 years)
Ravi Chaudhary
Director of Engineering (25 years)
Gangadhar Botla
Director of Technology (18 years)
Gopal Dhoot
Senior Project Manager (16 Years)
Matt Boehm
Inside Sales Manager (22 years)
Brandon Doyle
Senior Sales Representative (5 years)
Shruti (Scarlett) Singh
Senior Sales Representative (13 years)
Krystal Paz
Training and Development Manager, ABOC (8 years)
Devin Mell
Senior Customer Success Project Manager & Trainer (21 years)
Elizabeth Knaus, ABOM
Software Trainer (2 years)
Trevor Anderson
Product Owner (19 years)
Shandra Mischnick
Product Specialist (19 years)
Joakim Lord
Senior Technical/Content Writer (17 years)
Ronny Sison
Technical/Content Writer (3 years)First Insight Partners
Careers at First Insight
Our solutions are an extension of our culture. They eliminate barriers and make workflow easier, so our customers have more quality time with their patients and in their own lives.
At First Insight, we work hard to create an environment where employees can explore new ideas, connect directly to customers for insight and see real change emerge. It’s about collaboration, inspiration and the energy that comes from the right balance of life and work.
Join the First Insight Team
First Insight is always looking for talented people to join our team. Email your resume and cover letter to careers@first-insight.com.
Current Openings:
Sales Development Representative
Full-Time Position – Remote
Reports to: VP of Sales
Compensation: (OTE) is $65K ($45.5K Base + 19.5K Variable). The variable is based on performance with targets set quarterly.
Summary:
First Insight is seeking a results-oriented Sales Development Representative (SDR) The ideal candidate will be a self-starter with a proven track record of success in qualifying leads and setting meetings for B2B accounts.
Responsibilities:
- Use prospecting strategies to reach out to new or existing First Insight customers who have the capacity and need to update/upgrade/add on their current system or version.
- Identify the needs and challenges of the prospective customer.
- Determine the prospect’s interest in First Insight.
- Schedule discovery meetings for sales representatives and prospects.
- Achieve a target number of qualified prospects and new opportunities.
- Respond to and qualify incoming inquiries as needed regarding interest in First Insight products.
- Craft a great first impression to our prospects and customers by adding value during every customer touchpoint.
- Partner with cross-functional teams to share customer feedback.
Skills and Qualifications:
- Bachelor’s degree preferred or a combination of education and experience that demonstrates skills and abilities required for this position.
- 1+ years of work experience in a Sales Development or Sales role.
- A demonstrated track record of success.
- Excellent phone, writing, and listening skills.
- A propensity and willingness to gain a strong understanding of the industry and basic use cases/value propositions that our product offers.
- High integrity and a team-first mentality.
- Detail-oriented and strong work ethic.
- Ability to work effectively, efficiently, and independently in a fast-paced environment and motivated to achieve outstanding results.