Patient Engagement

If your patients have a negative experience at your office, they hold the power to tarnish your business's online reputation in just a few clicks, and you could feel the impact for years. With the popularity of social media and online review sites, eye care practices are expanding their online presence.
Patients will always remember how you and your staff treated them during their visit, regardless of how often they come to your office. Every visit is a new encounter they get to experience, and it is up to you to determine what their experience will be.
Is your staff spending too much time re-entering patient information from paper to computer at check-in? It’s time to create a positive experience for your office and patients and move from paper forms on clipboards to digital patient intake forms.
To help eye care practices learn how patient relationship management software helps improve patient outcomes and builds a more profitable practice, we are sharing this guest blog from Solutionreach, a First Insight integration partner. The following practice success story features a MaximEyes Cloud client, Springhouse Eye Associates in Pennsylvania, who uses Solutionreach services.