Your optometry staff is the face of your practice before a patient ever sits in the exam chair or gets fitted for contact lenses. Running a successful optometry practice demands excellent leadership and vision—and recognizing your staff as key drivers of patient satisfaction and revenue growth.
Every day your eye care practice faces challenges. Billing issues, patient communication problems, and server crashes all add up to one thing—wasted time. Inefficiencies create chaos in the office, negatively affect patients, and directly impact your bottom line. You need EHR software to solve these problems and save you money.
Why have so many eye care professionals adopted EHR software? Because optometry software has the power to transform the patient care experience. EHR software can also lower your productivity or frustrate you to no end if you choose an inefficient product.
Optometry and optical practices are embracing modern technology more than ever before, abandoning manual approaches that hinder revenue potential and the ability to provide top-tier patient care. Embracing technology is an essential step for improving your processes. However, maximizing technology is how you advance those processes.
Marketing your eye care practice may frequently take a backseat to other operational and patient care initiatives. For a practice to be successful long-term, marketing is an investment that must be made.
Providing the best possible patient care involves continually creating a positive experience in your optometry practice. Patient scheduling is a common source of friction for both parties—your staff and your patients.
What do eye care professionals really think about their EHR system? In September of 2018, eye care professionals who stopped by our booth at Vision Expo West completed a survey to reveal their opinions.
Treating hundreds of patients each week is the norm for Dr. Greg Caldwell, who is one of four optometrists at a large eye care group practice in Pennsylvania. As their optometry practice continued to grow, paper charts and records caused daily inefficiencies for him, his staff, and colleagues.
Investing in ophthalmology and optometry EHR software is one of the most significant business decisions you’ll make for your practice. Once you hit that “go-live” button, it’s critical to invest time and resources for optimizing your EHR system.
EHR optimization is an ongoing process due to software and functionality updates, never-ending federal and state regulations, and user workflow needs.