Patients will always remember how you and your staff treated them during their visit, regardless of how often they come to your office. Every visit is a new encounter they get to experience, and it is up to you to determine what their experience will be.
Eye care EHR patient portals have become increasingly widespread in recent years. Patient portals that integrate easily with ophthalmology and optometry EHR software, such as MaximEyes.com’s all-in-one system, provide the most options for increasing connectivity, improving patient engagement and patient satisfaction, and reducing patient care costs.
Patient portals have been around for years. However, during the COVID-19 pandemic, many eye care providers realize how important this technology is to move patient care forward in an ever-increasing digital healthcare and telehealth and telemedicine environment.
You’re an optometrist or ophthalmologist, but your patients are—simply put—people. They might be stay-at-home parents, managers, students, CEOs, retirees, or any other profession that has nothing to do with contacts and cataracts. Your patients don’t know what you know, and they don’t speak the eye care professional’s lingo.