Patient portals have been around for years. However, during the COVID-19 pandemic, many eye care providers realize how important this technology is to move patient care forward in an ever-increasing digital healthcare and telehealth and telemedicine environment.
A college student, a CEO, and a retiree walk into an office at the same time. This isn’t the intro to one of those “so X walks into a bar” jokes...it’s the reality you and your staff face every day. Communication with three diverse patients like this presents plenty of challenges. Thankfully, we have advanced technology like EHR patient portals to support your eye care patient communication efforts.
Keeping your patients engaged in their healthcare and using a patient portal is a critical part of running a successful optometry and ophthalmology practice. If you want to remain competitive and keep up with the younger generation, it’s important to offer easier ways to interact with your patients 24/7.