Author: Nitin Rai, CEO

Continual cash flow and healthy accounts receivables are critical for your eye care practice during the unprecedented novel coronavirus (COVID-19) pandemic. Now’s the time to look at your AR and aging bucket to prevent serious cash flow problems down the road.
You’re an optometrist or ophthalmologist, but your patients are—simply put—people. They might be stay-at-home parents, managers, students, CEOs, retirees, or any other profession that has nothing to do with contacts and cataracts. Your patients don’t know what you know, and they don’t speak the eye care professional’s lingo.
Ransomware reached a crisis level in 2019, according to Emsisoft, and Forescout recently predicted an increase in cyber attacks. The American Medical Collection Agency data breach impacted more than 25 million patients, leading to numerous investigations and lawsuits.
Why is continual learning and development critical to the success of your eye care practice? Visualize learning and development as investing in your most important business assets—your employees. It’s about improving abilities, knowledge base, skills, work ethic, and motivating your employees to handle unexpected situations better.
Why is improving patient flow important for modern eye care practices? At the recent Vision Expo West (VEW) conference, we asked eye care professionals to select all the reasons why patient flow management is critical.
Every day your eye care practice faces challenges. Billing issues, patient communication problems, and server crashes all add up to one thing—wasted time. Inefficiencies create chaos in the office, negatively affect patients, and directly impact your bottom line. You need EHR software to solve these problems and save you money.
Optometry and optical practices are embracing modern technology more than ever before, abandoning manual approaches that hinder revenue potential and the ability to provide top-tier patient care. Embracing technology is an essential step for improving your processes. However, maximizing technology is how you advance those processes.