| Customer Support > MaximEyes® |
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| MaximEyes Customer Support Hours (Pacific Time) |
| Monday-Friday, 4 AM to 5 PM and Saturday, 6 AM to Noon |
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| Secure Online Technical Support |
Connect a support technician, with your permission, to your computer via the Internet. It’s like having a personal support representative sitting right next to you.
Rather than calling our toll-free phone number and trying to explain the problem, a live technician can show you what to do (by typing instructions in the Chat window), or he or she can do it for you (by using your mouse and keyboard remotely) while you watch and learn.
Login at http://customer.first-insight.com and access online support — available Monday-Friday, 4 AM to 5 PM and Saturday, 6 AM to Noon (Pacific Time). |
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NEW 2008 Regional Trainings: Power Learning in a Few Hours |
| Do you want to improve the quality and productivity in your office in just a few hours? Do you want to empower your staff with quick tips to get the job done faster and better? Our interactive regional trainings coincide with national tradeshows and are taught by a certified trainer. For more information, download a 2008 regional training schedule and registration form. |
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| 24/7 Access to For Customers Website |
| Frequently Asked Questions: Search online at http://customer.first-insight.com anytime for answers to frequently asked questions and troubleshooting tips. |
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Important Documents, Lists, Forms, Trainings and Webinars: Download current hardware requirements and equipment integration lists, training guides, support materials, forms, "First Thursday" Webinar presentations, newsletters, bulletins, billing and e-claims news, VSP catalog updates, and other important industry-related communications. |
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Renew Support and Shop Online: We've made it easy for you to renew your technical support online through our For Customers Shopping Site. You can also purchase the Frames Data Link, replacement Server and Workstation rebuild CDs, and sign-up for
E-Trainings. It's fast, incredibly easy, and you get what you need when you need it. |
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