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| Customer Support > SurePractice |
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| First Insight Corporation |
22845 NW Bennett Street
Suite 200, Building B
Hillsboro, OR 97124
Toll-free Tel: 800.920.1940, Option 2
Local Tel: 503.707.8600, Option 2
Fax: 503.707.8188
Email: Complete Customer Support Request Form |
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| SurePractice Customer Support Hours (Pacific Time) |
| Monday-Friday, 6 AM to 5 PM |
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| Accessing Secure Online Support |
Connect a support technician, with your permission, to your computer via the Internet. It’s like having a personal support representative sitting right next to you.
Rather than calling our toll-free phone number and trying to explain the problem, a live technician can show you what to do (by typing instructions in the Chat window), or he or she can do it for you (by using your mouse and keyboard remotely) while you watch and learn.
Login at http://customer.first-insight.com/SurePractice and access online support — available Monday-Friday, 6 AM to 5 PM (Pacific Time). |
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| 24/7 Access to SurePractice For Customer Website |
| Search online at http://customer.first-insight.com/SurePractice anytime and download important bulletins. |
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| Online Support is First-Rate. “SurePractice online support is a great feature. The technician had me up and running on less than 5 minutes.” |
| – SurePractice customer |
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