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| Customer Support > Optometry.net™ |
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| First Insight Corporation |
22845 NW Bennett Street
Suite 200, Building B
Hillsboro, OR 97124
Toll-free Tel: 800.920.1940, Option 2
Local Tel: 503.707.8600, Option 2
Fax: 503.707.8188
Email: Complete Customer Support Request Form |
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| Optometry.net Customer Support Hours (Pacific Time) |
| Monday-Friday, 8 AM to 5 PM |
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| Accessing Secure Online Support |
Connect a support technician, with your permission, to your computer via the Internet. It’s like having a personal support representative sitting right next to you.
Rather than calling our toll-free phone number and trying to explain the problem, a live technician can show you what to do (by typing instructions in the Chat window), or he or she can do it for you (by using your mouse and keyboard remotely) while you watch and learn.
Login at www.optometry.net (Members Login) and access online support — available Monday-Friday, 8 AM to 5 PM (Pacific Time). |
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| 24/7 Access to Optometry.net Administrator Website |
| Login at www.optometry.net (Members Login) anytime to view comprehensive online training demos, marketing tips, frequently asked questions and other troubleshooting tips. |
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| Support is Excellent. "The technical support both by phone and email is excellent, thorough, efficient and friendly.” |
– Karen Mowbray, OD
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